Shipping policy
Shipping Policy
Thank you for shopping with Nook Nest. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once your order has been processed, you will receive a shipping confirmation email with tracking information (when available).
Shipping Time
Estimated delivery times are:
- Standard Shipping: 5–10 business days
Please note that delivery times are estimates and may vary depending on your location, courier operations, weather conditions, holidays, or other unforeseen circumstances.
Shipping Charges
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available.
Please allow up to 48 hours for tracking updates to appear after your order has been dispatched.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to factors beyond our control, including:
- High order volumes
- Courier delays
- Weather conditions
- Public holidays
- Customs inspections (for international orders)
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Nook Nest is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where possible.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Nook Nest
Email: thenookneststore@gmail.com
We aim to respond to all inquiries within 1–2 business days.